The Mending Journey

THE MENDING JOURNEY

PRIVACY POLICY

Effective: 09/01/2026  |  Version: 1.0  |  TheMendingJourney.com

  1. 1. Scope and responsible business. This Policy explains how The Mending Journey collects, uses, discloses, and protects personal information through TheMendingJourney.com and related accounts, membership areas, communications, and features that link to this Policy (the "Services"). It does not govern third-party sites or services.
  2. 2. Information we collect. We may collect: (a) identifiers and account details, such as name, email, username, hashed password or authentication token, contact information, and preferences; (b) transaction and membership details, such as subscription status, purchases, billing address, and payment confirmation (payment providers process card data); (c) activity and progress information, such as videos viewed, completion history, Journey Points, badges, login times, and feature use; (d) communications and content you submit, including support requests, profile or community posts, and any wellness-related information you voluntarily share; and (e) technical data collected automatically, such as IP address, device/browser, identifiers, approximate location, referring pages, clicks, and cookie data. We collect information from you, your device, and service providers.
  3. 3. How we use information. We use information to provide and personalize the Services; create and secure accounts; process memberships and payments; save progress; provide support; send service notices and, with any required consent, marketing; operate community features; detect fraud or misuse; analyze and improve performance; enforce agreements; comply with law; and protect users, the Company, and others. We do not use voluntarily submitted wellness information for targeted advertising without any consent required by law.
  4. 4. Cookies and similar technologies. We and our providers may use cookies, pixels, local storage, and similar tools for essential functions, security, preferences, analytics, and, if enabled, advertising. You can manage nonessential technologies through browser settings; disabling them may affect features. Where required, we request consent and honor applicable opt-out signals, such as Global Privacy Control. The Website may not respond to older "Do Not Track" signals.
  5. 5. When we disclose information. We may disclose information to vendors that support hosting, authentication, payments, email, analytics, customer support, security, and other operations; professional advisers; authorities or others when reasonably necessary for legal compliance, safety, fraud prevention, or rights protection; a successor in a merger, financing, reorganization, or sale; and others at your direction or with consent. Providers may use information only for contracted purposes. We do not sell personal information for money. If advertising or analytics activity constitutes "selling," "sharing," or targeted advertising under applicable law.
  6. 6. Retention and security. We retain information only as reasonably necessary for the purposes above, including providing accounts, maintaining business and acceptance records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention varies by data type and account status. We use reasonable administrative, technical, and physical safeguards, but no Internet transmission or storage system is completely secure. Do not send medical records, emergency information, passwords, or payment-card details through community or support messages.
  7. 7. Your choices and privacy rights. You may update certain account information, unsubscribe from marketing using the message link, and manage cookies as described above; service messages may continue. Depending on your location and subject to exceptions, you may request access, correction, deletion, portability, or information about collection and disclosure; opt out of targeted advertising, sale, sharing, or certain profiling; limit certain sensitive-data uses; or appeal a denied request. We may verify your identity and authorized agents. We will not unlawfully discriminate against you for exercising privacy rights.
  8. 8. Community content, children, and international use. Information posted in community or shared areas may be visible to other members and is not guaranteed confidential; share carefully. The Services are intended for adults 18 or older, or as authorized by an adult parent or guardian, and we do not knowingly collect personal information from children without authorization from a parent or guardian. Contact us to report a child's information. We operate from the United States, and information may be processed in the United States or other countries where providers operate, which may have different privacy protections.
  9. 9. Changes and contact. We may update this Policy by posting a revised version and effective date and will provide additional notice when legally required. You can contact us at themendingjourney@gmail.com with privacy-related questions.

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